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Our market research methods

Customer-focused, international full service at explorare

At explorare, we always put the wishes and needs of our customers at the center of everything we do. We offer you comprehensive, international full-service market research characterized by flexibility and a holistic approach.

Fullservice

Discover the world of tailor-made market research with explorare Fullservice! Our comprehensive approach covers all phases of your project – from initial conception and data collection to in-depth analysis and presentation of results. Benefit from our extensive expertise and transform complex data into clear strategic insights. explorare Fullservice – where your research questions are answered.

Telephone Studio

At the explorare telephone studio, we combine traditional market research methods with state-of-the-art technology. Our computer-assisted telephone interviews (CATI) provide you with direct, honest insights into the opinions of your target groups. From population studies to specialized business customer surveys, our telephone studio brings you closer to the voice of your customers. Discover what your target group really thinks with the explorare telephone studio.

Online

Welcome to the digital era of market research with explorare Online! Our online surveys offer fast, efficient, and far-reaching opportunities to gather valuable market information. With innovative tools and customized online questionnaires, we dive deep into the world of your target group and provide you with data-driven insights in real time. explorare Online – your key to digital market insights.

Mystery Research

Uncover the secrets of your customer service with explorare Mystery Research. Our covert test purchases and service checks provide you with unvarnished insights into the customer experience. Find out how your employees perform in direct contact with customers and identify potential for improvement in your service offering. With explorare Mystery Research, you can see things from your customers’ perspective and take your service to the next level.

From the careful selection of methodology to creative questionnaire design and programming, precise study execution and detailed evaluation, to clear visualization of results and consultative implementation, explorare offers you all the services you need from a single source. We are flexible: if, for example, you have already developed a questionnaire and only need field services, we can adapt to your specific requirements.

We specialize in online research and CATI studies, which we conduct in our state-of-the-art telephone studio. We use the latest technologies and methods to ensure meaningful and reliable results. In our test studio, we also offer a variety of qualitative methods, including group discussions, to gain deeper insights.

Our range of services also includes generating samples using international databases, multilingual translations, and precise coding of open-ended responses. For our test studio, we carry out complex recruitment, identify specific target groups, and use global panel providers for online studies. We always develop customized solutions that are precisely tailored to the needs of our customers.

At explorare, we always think in terms of win-win situations, because your success is also our success. If you would like more detailed information about our comprehensive services, please take a look at our flyer. We look forward to working with you to gain new insights and achieve your market research goals.

Start your market research journey with explorare now.

Discover, analyze, optimize!